External Real-Time Agent Assist Cloud Configuration Server Role

Settings

Contact your Azure administrator for the values that you should use to configure the server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system..

Parameter

Description

Real-Time Linguistics (remote) socket address

The web socket URL target for the Real-Time Linguistics Cloud service.

Because this is a web socket protocol, the URL must start with wss:// and include the URN provided upon registration.

Example:

wss://use1.vcpd.verintcloudservices.com/vcp/api/rtap-gw

Azure auth scope

The scope URN for the Azure Authentication Service, as provided upon registration.

Use the format of the Application ID URI, followed by .default.

Example:

URN://vcpus.onmicrosoft.com/vcp/api/rtap-gw/.default

Real-Time Language Model Reflection Azure auth scope

The scope URN for the Real-Time Language Model Reflection Azure Authentication Service.

Use the format of the Application ID URI followed by .default.

Example:

URN://vcpus.onmicrosoft.com/vcp/api/rtlmm/.default

Real-Time Language Model Reflection endpoint

The endpoint base URL for the Real-Time Language Model Reflection service.

Example:

https://use1.vcp.verintcloudservices.com/vcp/api/rtlmm/models

External Real-Time Agent Assist Cloud Configuration Server Role and Associations