Interactions Analytics Services Server Role
The Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. Analytics Services server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system. manages the Semantic Intelligence (Si) functionality.
There are no parameters that define the behavior of the Interactions Analytics Services.