Delete an application server from a server cluster

You can delete an application server from a server cluster.

When deleting a server from a server cluster, you cannot deactivate the server roles in the usual way through the user interface. Instead, you must deactivate the server roles by manually deleting them from the roles-active.xml file, as described in this procedure.

Procedure 

  1. Remove the server you want to delete from the cluster from the load balancer configuration.

  2. Access the portal Home page or main UI access point for all WFO applications. with a web browser and go to System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager.. Under Enterprise, select Settings.

  3. In the Installations tree (left pane), select the Server node that you want to delete from the cluster.

    If the server you are deleting is the primary server in the cluster, make another server in the cluster the primary server. To do this, in the Installations tree, select the server you want to make the primary server and in the right hand pane select the Primary check box. Click Save. Now, select the Server node that you want to delete from the cluster.

  4. Click Delete to delete the server.

  5. Wait for the Pending Messages icon Pending Messages icon (asterisk) to disappear from the Server: screen before continuing to the next step.

  6. Manually deactivate all server roles on the server you just deleted, by performing the following procedure on that server:

    1. Open this file with a text or XML editor:
      install directory\software\Conf\Roles\roles-active.xml.

    2. In the roles-active.xml file, delete all the <ServerRole name=”RollName”/> tags Time-stamped information items appended to interactions at different points of interest, including Annotations and Events.:

      roles-active.xml file graphic

      After you delete all the <ServerRole name=”RollName” /> tags, only the <ServerRoles> and </ServerRoles> tags remain in the file.

    3. Save and close the roles-active.xml file.

    4. Restart the Impact Configuration & Monitoring Service on the server (from the Services window in the Windows Administrative Tools).

    5. If the WFO_ProductionDomain_ProductionServer service is present on the server, stop and disable this service (from the Services window in the Windows Administrative Tools).

Server cluster administration

Create a server cluster node in the Installations tree

Add servers to the cluster

Server clusters