View Group Queues

View Data Source group queues to see a hierarchy of Data Sources groups from all Data Sources arranged into queues.

Procedure 

  1. Click Recording Management > Data Sources > Settings, and then choose a Phone Data Source.

  2. Click Go to Data Source Group Definition to return to the Data Source Group window.

Create and Edit Phone Filters

Filter the Workstations View

Export a Data Source Group

Import a Data Source Group