Create and Edit Phone Filters
Create or edit a filter to control how phone extensions are sorted on the Phones screen.
Procedure
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Click Recording Management > Data Sources > Settings, select a phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs., and then click Phones.
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Click the drop-down box beside View, and then click Create Filter to create a new filter, or click Edit Filter to edit a selected filter.
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Complete the following fields:
Item
Description
Primary Extension Name
Type the primary extension number, including a case-insensitive prefix or suffix, such as 3344, or X3344, or X3344A. For example, if you have 1000 Workstations and do not wish to scroll through 50 pages of extensions, you could add a filter such as blue to the name. Wildcards are permitted, as in the following examples:
33* = any extensions that start with 33
*33 = any extensions that end with 33
*33* =any extensions containing 33
If you enter invalid characters, a message appears.
Recording Mode
Choose an extension recording mode as described in Extension recording modes.
LAN (Screen) Data Source
Choose the LAN (Screen) Data Source to which the extension being filtered is to be associated.
Workstation Name
Type the name of the Workstation to be associated with the phone filter.
Member Group
Check all Member Groups to be associated with the phone filter.
Default filter
Check Default filter to apply the displayed filter to all phones. Whenever the page is opened after logging in, all phones will be displayed according to the default filter. If Default filter is not checked, then the All filter is applied at the next log in. While flipping between tabs in Enterprise Manager, the currently selected view is remembered in the Phones window, regardless of the default filter selection.
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Do one of the following:
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Click Clear to remove all information from the fields and start a new filter.
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Click Save to save the displayed information under the name of the current filter.
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Click Save as to save the displayed filter information under a new name.
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